This Terms of Use Agreement (the "Agreement") is between Vamos Bien (Elevate Studio OU) (the "Company," "we," or "us"), an AI-powered Spanish learning platform, and you, the user ("User" or "you"). This Agreement establishes the terms governing your access and use of Vamos Bien and its materials (collectively referred to as "Services").
By accessing or using our Services, you agree to these terms. If you do not agree, please refrain from using Vamos Bien.
1. License Grant
- 1.1 Limited License: We grant you a personal, non-exclusive, non-transferable, and revocable license to use the Services solely for personal learning purposes.
- 1.2 Restrictions: You may not:
- Modify, redistribute, or create derivative works based on the Services;
- Use the Services for commercial gain without explicit permission;
- Remove any proprietary notices or labels on the Services.
2. Data Privacy and GDPR Compliance
- 2.1 Personal Data: Vamos Bien complies with the EU General Data Protection Regulation (GDPR). We collect and process user data in line with our Privacy Policy. This includes data related to user interactions, preferences, and any content provided during the use of our Services.
- 2.2 User Rights: You have rights to access, rectify, delete, and limit the processing of your data. To exercise these rights, contact us at enquiries@expande.me.
- 2.3 Consent and Cookies: By using our Services, you consent to our use of cookies and tracking technologies as described in our Cookie Policy.
3. Ownership and Intellectual Property
- 3.1 Intellectual Property: All rights, title, and interest in Vamos Bien's Services, including intellectual property rights, remain solely with the Company.
- 3.2 Feedback: Any feedback or suggestions provided to us can be used to improve our Services without compensation.
4. Payment and Refunds
- 4.1 Payments: Fees for services, if applicable, must be paid as per our pricing terms. Accepted payment methods are specified on our website.
- 4.2 Refund Policy: In compliance with EU consumer protection laws, you have the right to request a refund within 14 days of purchase under the following conditions:
- Refunds are available if you have not accessed or used the Services within the 14-day period.
- If you have accessed or engaged with the Services, you acknowledge that the right to a refund may be waived in compliance with EU law.
- To request a refund, please contact us at enquiries@expande.me within 14 days of your purchase. Refunds will be processed within 14 days of receiving your request.
5. Termination
- 5.1 Termination by Company: We reserve the right to terminate your access to Vamos Bien for any violation of these terms or misuse of our Services.
- 5.2 Post-Termination: Upon termination, you must stop using the Services, and any licenses granted will end immediately.
6. Disclaimer of Warranties
- 6.1 No Warranties: Vamos Bien is provided "as is" without warranties of any kind. We do not guarantee the accuracy or completeness of content.
7. Limitation of Liability
- 7.1 Limitation: To the extent permitted by law, Vamos Bien is not liable for any indirect or consequential damages arising from the use of our Services.
8. Governing Law
- 8.1 Jurisdiction: This Agreement is governed by the laws of the European Union, with jurisdiction determined by your country of residence.
9. Changes to the Terms
- 9.1 Amendments: We reserve the right to modify these Terms at any time. Changes will take effect upon posting, and continued use of the Services implies acceptance.
By using Vamos Bien, you confirm that you have read, understood, and agree to these terms. If you have any questions or need further assistance, contact us at enquiries@expande.me.