This Privacy Policy explains how Vamos Bien (Elevate Studio OU) ("Company," "we," or "us") collects, uses, and safeguards your personal data in compliance with the EU General Data Protection Regulation (GDPR). This policy applies to all users of Vamos Bien and related services ("Services").
1. Data We Collect
- 1.1 Personal Data: We collect personal data such as your name, email, and billing information when you register, make a purchase, or contact us. This information is essential for account creation, processing payments, and customer support.
- 1.2 Usage Data: We gather information on how you interact with our website, including pages visited, time spent, and links clicked, to improve our Services.
- 1.3 Device Data: Information such as your device type, browser, and operating system may be collected to optimize our platform’s performance.
2. How We Use Your Data
- 2.1 Service Delivery: We use your data to provide, manage, and personalize our Services, including processing transactions and customer support.
- 2.2 Communications: Your email address may be used to send updates, newsletters, and product information. You can unsubscribe from these communications at any time.
- 2.3 Analytics: We use analytics to study usage patterns and improve the functionality and user experience of Vamos Bien.
3. Sharing Your Data
- 3.1 Service Providers: We may share your information with trusted third-party providers who assist with operations like payment processing, hosting, and analytics. All providers are contractually bound to protect your data.
- 3.2 Legal Obligations: We may disclose data to comply with legal requirements, such as court orders, or to protect the rights, safety, and property of Vamos Bien and our users.
4. Data Security
- 4.1 Security Measures: We implement industry-standard measures to safeguard your personal data from unauthorized access, including encryption and secure servers.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website and to understand how you interact with our content. You can manage your cookie preferences in your browser settings.
- 5.1 Essential Cookies: Required for core functionality, these cookies allow you to navigate our site effectively.
- 5.2 Analytics Cookies: Used to understand user behavior on our site to improve functionality. Data collected is anonymous.
- 5.3 Cookie Control: You can disable non-essential cookies through your browser, though this may impact certain features of our Services.
- 5.4 Cookie Consent: We use cookies to manage your consent to our use of cookies. You can manage your consent preferences by clicking on the button in the cookie consent banner.
6. User Rights
- 6.1 Access and Correction: You have the right to access, correct, and delete your data. Contact us to make these requests.
- 6.2 Withdrawal of Consent: If you no longer wish for us to process your data, you may withdraw consent at any time by contacting us.
7. Children's Privacy
- 7.1 Age Restriction: Our Services are not intended for children under 13, and we do not knowingly collect their data. If we become aware that a child’s data has been inadvertently collected, we will delete it.
8. Policy Changes
- 8.1 Updates: We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be notified to users, and the latest version will always be available on our site.
9. Contact Us
- 9.1 Inquiries: For questions, requests, or concerns regarding this Privacy Policy, please contact us at enquiries@expande.me.
By using Vamos Bien, you consent to the terms of this Privacy Policy. We encourage you to review this document periodically to stay informed about how we protect your information.